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Don’t annoy your customers or ‘Why it’s smart to keep your shop open during normal trading hours’. Imagine you’re a tourist strolling through a cute, picturesque village in the UK, excited to browse all the little shops. You see one with a beautiful display, but when you reach the door, it’s locked with a sign that says, “Too windy today!” or “Off to a party!” It’s a bummer for the customer, right? And chances are, they’re not coming back because they’ve already been disappointed once.

Having regular business hours and asking a friend to keep your shop open when you can’t make it are both small changes that can have a big impact on your shop’s success. Let’s break it down.

Why it’s smart to keep your shop open

Here’s why having someone cover your shop makes sense:

1. You don’t lose customers: Even if you’re attending a party or your gout is acting up, the shop stays open, and you can still make sales. Your customers are happy, and you’re still earning money.
2. Good reputation: People will know they can rely on your shop to be open when they visit. This builds trust. Regular hours show that you’re serious about your business and value your customers.
3. More business: Consistency brings in regular customers. They know when you’re open, so they’ll plan their day around visiting your shop. If you’re closed randomly, they’ll stop bothering and go somewhere else.

The perks of keeping regular hours

It might be tempting to close up whenever life gets in the way—especially if you’re the only one running the show. But sticking to regular hours has major benefits:

1. Attract more tourists: Visitors won’t waste time guessing whether you’ll be open. They’ll see that you’re reliable and pop in more often.
2. Better for local businesses: A town where most shops keep regular hours tends to look more inviting, which helps everyone, not just your shop. When all the shops are open, tourists stay longer, spend more, and are more likely to return.
3. Avoid confusion: If people don’t know when your shop will be open, it becomes a guessing game. Regular hours remove that mystery. It’s as simple as people knowing, “Ah, she’s always open from 10 to 5,” which means they’ll be more likely to plan a visit.
4. You make more money: Obviously, the more your shop is open, the more opportunities for sales you create. Random closures might cost you that one customer who was ready to buy a lot!

In a nutshell, having a reliable friend step in when you need a break and sticking to consistent hours makes life easier for both you and your customers. It helps you build a solid reputation, bring in more foot traffic, and keep the cash register ringing! Everyone wins.

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